Below you'll find a list of all posts that have been categorized as “Customer Service”
As his company expanded, Nathan Gordon of Christmas Central found new ways to manage employees and foster a desirable company culture. Editor’s Note: We had the opportunity to attend the Internet Retailer Conference and Exhibition this year in Chicago. There we met with Nathan Gordon, Chief Information Officer at Christmas Central, who shared insight on leadership and the dynamic of …
Intelicare Direct CEO Gabriel Bristol gives a word of advice on how to achieve and maintain excellent customer service at any company. By Gabriel Bristol What is excellent customer service? How do you define it? More importantly, how do you fix it if you don’t have it? If you posed these questions to your customers or potential customers, a majority …
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