A title can give you power, but a strong personal brand can give you something better: influence.
If Superwoman Were a CIO…
ServiceMaster’s former CIO, Linda Goodspeed, doesn’t just have it all. She also does it all.
How to Lead—with Your Feet
Dr Pepper Snapple Group’s Gerry Mecca spends a lot of time walking around the office. Here, he explains why you can’t lead sitting down.
How to Give Award-Winning Customer Service
According to Bridget Moscatello, corporate vice president of customer operations, customer service is a team sport.
Can Human Resources Bring Your Company Back from the Brink?
Senior Vice President of Human Resources Pam Turay describes how HR helped Harry & David become profitable again.
The Secret to Leading Globally: Thinking Locally
Avaya Senior Vice President of Human Resources Roger Gaston shares his vision for activating a global work environment.
Why Airlines Would Have Turbulence Without Their HR Departments
Director of People Shari Conaway helps Southwest Airlines outfly its competition as steward of its “servant leadership” mission. By Jill Yarbarry-Laybourn The man leans down and kisses his little girl softly on the forehead. Gently, he hands her off to her mother. Just before he walks into the corridor leading to the airplane, he turns and gives the girl a …
How to Design an Office Employees Want to Work In
Senior Vice President of Employee Services Mike Guerchon discusses his role at Riverbed, including his latest project: a cutting-edge corporate headquarters.
How a Detective Solves Companies’ Greatest Mystery: People
As senior vice president and chief human resource officer for Cumberland Gulf, former gumshoe John McMahon looks for evidence of an engaged and motivated workforce.
Talent Development, As Seen from the Wrestling Ring
SVP of Talent Relations and Talent Development Sean Cleary shares management tips gleaned ringside at WWE.
How to Manage 41,000 Employees
SVP and CHRO Fred Newton shares simple lessons culled from a complex organization: University of Phoenix parent company the Apollo Group.
A Working Mother’s Guide to Management
As regional president of DigitasLBi, former “Working Mother of the Year” Joanne Zaiac doesn’t balance work and life; she blends them.
Can Weird Be Wonderful?
Glassdoor Senior Vice President of People and General Counsel Allyson Willoughby thinks so. Here, her tips for turning “strange” into “strategic.”
Tips for Building a Kick-Ass Communications Department
Kofax Vice President of Corporate Marketing Colleen Edwards shares her approach to creating a high-performance communications department.
Why One-Fifth of Your Workers Might Quit This Year
A recent CareerBuilder study shows that 21 percent of full-time employees want to change jobs in 2014. Here’s why they’re leaving.
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